Refund policy

In case of any defect found upon receipt of the product, we undertake its immediate replacement without any additional financial burden to the customer, as soon as we are notified either by phone 2324091582 or by email info@pharm123.gr.

In the case of a non-defective product, it can be returned if: a) The date of receipt of your order and the date of submission of the return request not to exceed 14 calendar days, b) the packaging has not been tampered with and is in its original condition (in this case the customer bears the shipping costs.)

IMPORTANT: Non-defective refrigerator items, baby food and milk cannot be returned. In any case, for the return to be accepted, the product must be accompanied by the proof of order